Wednesday, November 26, 2008

I'm a new manager (and being taken advantage of)

Some new managers who receive an internal promotion find the new relationship dynamics challenging. Co-workers may find it difficult to adjust to your new role and may not give you respect (which has to be earned) or treat you like you're still in your previous position. Check out the following Q&A of a new manager who feels like he's being taken advantage of:

I'm a new manager (and being taken advantage of)... | JobDig Career Search and Employment Guide - Because everyone should dig their job!: "I'm a new manager (and being taken advantage of)..."

Click the following link to discover 7 Super Success Secrets to Become a Manager and learn top management characteristics to help you in your new job, strategies to move you forward and how to make your first week a success.

Tuesday, November 25, 2008

So You’ve Become a Manager – Now What?

Becoming a new manager can be overwhelming, check out the following article on tips for newcomer success.

So You’ve Just Become a Manager – Now What? « DrivenLeaders.com - Anthony Portuesi: "Monitor your work hours.
Set time limits to your work hours and stick to them. When you’re in a new position it’s very easy to get sucked into working longer and longer hours because you feel you have to. Resist the urge to consistently stay late. One of the worst things that can happen is burning out too early, if this happens, it will be hard to jump start your passion for the role, not to mention your employees will take notice."

Now that you've become a manager, discover how you can make your first week as a new manager, and the following months, successful. Click the links to discover the 7 super secrets to becoming a new manager.

Monday, November 24, 2008

What Makes a Good Manager? Not Tacky Timing!

How’s this for timing? On Thursday, five percent of a company are told they are being retrenched. The very next day the CEO sends out an email reminding everybody they are required to attend the company’s strategy day. She signs off by saying, “Please bring your positive attitude and good ideas.”

This is a perfect example of what not to do if you want to become an effective manager.

One of the biggest assets of a good manager is empathy and this CEO has none!

If you're on the end of tacky timing let the person know their timing isn't working for you.
“Jonathan, I really appreciate what you’re trying to get across, but I’m in the middle of a tight deadline. Let’s talk tomorrow.” Or in the case of the insensitive CEO, “I understand the strategy meeting was scheduled for today and you want it to go well, but in light of what happened yesterday, I think you’ll understand that we are feeling uncertain about our own positions and sad for our colleagues who are leaving.”

Click here if you want to know what makes an effective manager.

Good communication is as stimulating as black coffee, and just as hard to sleep after.
Anne Morrow Lindbergh

Sunday, October 12, 2008

Become an Effective Manager and Employee

I was recently asked, "Can you give me some good ideas to professionally satisfy my manager? What are the skills I should show in order to have a good performance review?"

My first question was, "Well, have you asked them?"

In theory you shouldn't have to ask them because when you started the job you should have been provided with a position description that clearly outlines what your responsibilities are. Ideally, you would also have been given a list of measurable goals you need to achieve.

Combine these two pieces of information and successfully meet your objectives and you should be on target to great performance review.

Of course there are other factors that will impact your success, but the best way to determine how you're doing is to regularly check in with your boss and ask for constructive feedback - don't wait until the annual review to seek opportunities for improvement.

A message to managers: If you're not happy with the way a team member is performing it could be because you've never clearly communicated their role, nor coached them on attributes you'd like to see improvements in.

Like any good relationship, communication is key.


Friday, October 3, 2008

Do You Really Want To Become a Manager?

I recently came across an article discussing the challenges new managers face following a promotion.

I always warn clients to watch what they wish for in their desire for more pay, responsibility and recognition.

Their success is often marred when they come up against the challenges outlined in this article.

They forget that they've been trained for years in their vocation, but have received little, or no, management, supervisor or team leader training and soon discover it's not as easy at looks!

The worst part is, they often go from being a 'star' within the organization to someone who needs coaching for poor performance as a manager. It's a heavy blow to high achievers and often affects their self-esteem.

If you think about it people tend to chose their career based on something they're interested in, i.e. sales, human potentiality, accounting etc and as we know we tend to excel in things that interest us. Just think back to school, if you didn't give a hoot about geography high scores probably didn't come naturally to you.

It's the same in the work world, unless you've done numerous management courses or an MBA it's unlikely you've been exposed to, or trained in, effective management practices. I liken it to getting my first car when I was 21, up until then we never had a car in our family so despite my driving lessons and passing the test I had little road sense because I didn't have much experience even being a passenger in a car. It took me a while to gain my confidence and that came from consistent exposure and often a bit of terror over close calls.

Don't let your management career be a car wreck, learn up front what's required, hone your skills BEFORE you get the job and excel when you're in it.

Check out the article here: Do You Really Want To Be A Manager?: "Craig looked plaintively across the desk at me. He'd come to me for help adapting to his new role as a manager. He was having a lot of trouble."

Friday, September 26, 2008

Firing a Bad Boss


"A lack of "trust and integrity" was the main reason employees would "fire" a boss, a new survey has found.

While a third of respondents to the poll, hosted by website badbossology.com, nominated trust as their main issue, 24 per cent would leave a micromanager. Other boss crimes were not providing development opportunities (12 per cent); not providing open and honest feedback (12 per cent); stealing credit for ideas and work (10 per cent); and not providing coaching support when needed (8 per cent)."

A friend once said, "People don't leave their jobs, they leave the people they work with." If there is one complaint I consistently hear from clients is that their relationship with their manager is the primary contributor to their job dissatisfaction.

For every poor management attribute there is a positive one, wouldn't it be easier for everyone, to be a great manager instead of a crappy one?

Start your management career off right by checking out my latest eBook, 7 Super Success Strategies to Become a Manager. Learn the characteristics of a great manager and start developing your leadership skills from day one to avoid the 'bad boss' title.


Sunday, September 14, 2008

Leaders vs Managers

The Times - Success requires doing the job of two people: "Success requires doing the job of two people Published:Sep 13, 2008

The idea of combining manager and leader is not as easy as it seems, writes Linda Doke

Attempting to distinguish between managers and leaders, and analysing the roles they need to play in successful businesses, is an exercise in futility: most organisations do not have enough staff, and require managers to lead, and leaders to manage."

There seems to be a general consensus that manager's tend to run the business and leaders are there to inspire people within the business to achieve the highest of outcomes with the greatest of attitudes.

But is there really such a BIG gap between the two? In my opinion the only reason there is any differentiation is because there are so many average managers. The good and great managers are actually "maneaders' (a little something I made up, in case you haven't guessed,), someone who encompasses both roles with great success.

In my business the #1 complaint I receive from clients is around poor management.

There is no reason for the two roles to be that different. Anybody can become a good manager by learning the attributes of success, and interestingly they tend to be very similar to those of leaders.

If you think of great managers you've had, no doubt they had the following attributes:

  • ability to motivate
  • capacity to win and hold trust
  • adaptability and flexibility
  • intelligence, and
  • accountability
Well, guess what, according to the book "On Leadership" by John Gardner, they are the exact characteristics leaders possess?

I agree with Bryan Hattingh's comments, "All managers should be required to lead, as they have people working for them."